Domestic Shipping Policy

• Shipment processing time

All orders are processed within 3-5 business days or 8-10 days according to chosen shipment options. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days as our work is made by hand. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email, telephone or social network messaging services.

• Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
Standard	8-10 business days	Free above THB 850 ordering
Standard	8-10 business days	THB 60 below THB 850 ordering
Express	3-5 business days	THB 140

Delivery delays can occasionally occur.

• Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

• Customs, Duties and Taxes

www.macramebynicha.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

• Damages

www.macramebynicha.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

For international shipping, please contact us.